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diversity bee
Inside Sales, Production



E-mail ID

Contact nos. for communication
GSM: - +96893870416 (Oman)

Address in India
At. :- Sunder Nagar, Behind ITI,
Main Building, Hehal, Itki Road,
Pin Code :- 834005,
Ranchi – Jharkhand
GSM: +919431356692 (Home)

Personal Information
Father's Name : Sri Dhruw Deo Tiwari
Mother's Name: Late Sudama Devi
Date of Birth : 30th Sep 1978
Place of Birth : Ranchi
Religion : Hindu, Brahmin
Passport No : H9796834
Expiry : 24-06-2020
Sex : Male
Nationality : Indian
Marital Status : Married
Languages Known : English, Hindi, & Arabic (Satisfactory)

Personal Details
Driving license : Indian, Qatari, & Omani
Health : Excellent

Hobbies and Activities
Ø Meeting people from diverse backgrounds
Ø Driving, & Listening Music


Ø Available on request. Career Objective :
Ø To join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore to innovate the work culture for the betterment of all parties concerned
Ø To render quality service in the field I work with utmost sincerity and dedication
Ø To work with an open mind to learn new aspects of life and to apply them to practical insights
Ø To be proactive in all what I do

Work Experience (including Overseas) :

1) M/s Middle East New Marble & Granite Company - From June 2012 to till continues 
Product : Stone Works (Marble & Granite)
Location : Azaiba-Muscat, Oman
Designation : Sale Cum Factory Manager

v Job profile:
Manages sales of the company’s products and services in within a defined geographic area, province or country. Ensures consistent, profitable growth in sales revenues through positive planning, deployment and management of sales personnel. Identifies objectives, strategies and action plans to improve short and long term sales and earnings.
ü Reports directly Director of the Company
ü Reviews expenses and recommends economies.
ü Holds regular meeting with sales staff.
ü Interprets short- and long-term effects on sales strategies in operating profit.
ü Educates sales team by establishing programs/seminars in the areas of new account sales and growth, sales of emerging products and multi-product sales, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support, management of expenses and business/financial issues on contracts.
ü Manages personnel and develops sales and sales support staff.
ü Accurately forecasts annual, quarterly and monthly revenue streams.
ü Reviews progress of sales roles throughout the company.
ü Develops specific plans to ensure revenue growth in all company’s products.
ü Provides quarterly results assessments of sales staff’s productivity.
ü Formulates all sales policies, practices and procedures.
ü Assists sales personnel in establishing personal contact and rapport with top echelon decision-makers.
ü Coordinates proper company resources to ensure efficient and stable sales results.
ü Managing the fixed asset procedure, policy, and process.
ü Ensure that projects are profitable. 
ü Study the expenses of the company so that they are appropriately recorded.
ü To verify stocks of Consumables, Marbles & Granites as needed.

2) M/s Hamood Al Rashidi & Bros LLC - From August 2007 to June 2012 
Product : Stone Work (Marble & Granite)
Location : Muscat, Oman
Designation : Senior Sales Executive

v Job profile:
ü The major responsibility assigned was to increase the sales and proper coordination with factory by to achieve smooth operation at Sites.
ü Ensuring customer’s / client’s satisfaction with company services.
ü To take staff meetings on behalf of manager.
ü Performing managerial duties in absence of manager.
ü Preparing and editing correspondence, communications, presentations and other documents.
ü File and retrieve documents and reference materials.
ü Co-ordinate project-based work.
ü Review operating practices and implement improvements where necessary.
ü Supervise and train lower level staff.
ü Implement and monitor support services, including procurement of supplies and services; transport, travel and traffic, communications, engineering and information technology support.
ü Collects and prepares information for use in discussions/meetings of executive staff and outside individuals.
ü Processing all outgoing communication in the form of emails, letters, voice messages or other forms of communication. 

3)M/s Natural Stones Co. WLL (Subsidiary of BRAMCO WLL, Manama-Bahrain). - From December 2004 to November 2006 
Product : Stone Works (Marble & Granite)
Location : Doha, Qatar
Designation : Factory in Charge

v Job profile:
ü The major responsibility assigned was to increase the production, reduce wastage and achieve smooth operation between Factory & Sites.
ü Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.
ü Evaluates and verifies employee performance through the review of completed work assignments and work techniques.
ü Identifies staff development and training needs and ensures that training is obtained.
ü Maintains accurate & complete documentation, records, prepares reports, and composes correspondence relative to the work in MS Office.
ü Executes plans, policies, and programs in business and financial affairs, property and equipment, supplies, housekeeping, clothing, food service, laundry, stores, forms, buildings and grounds maintenance, engineering and safety programs.
ü Processes invoices and other miscellaneous payments for the department.
ü Makes arrangements for travel, lodging, transportation, etc.
ü Monitors invoices and presents graphic data reports.
ü Prepares reports by collecting and analyzing information.
ü Prepare data spreadsheets, charts, graphs, and other documents as required.

4)M/s Vijeta Construction Company - From January 2002 to November 2004 
Product : Construction Works (Civil)
Location : Ranchi, India
Designation : Finishes In Charge

v Job profile:
ü The major responsibility assigned was to plan production to execute the finishes of various projects to the acceptable standard to client. I was looking after 5 major projects at a time having value over 60 million each.

5)M/s Servotek Group (Marble & Granite Division). - From November 2000 to November 2002 
Product : Stone Works (Marble & Granite)
Location : Doha, Qatar
Designation : Factory in Charge cum Sales Coordinator

v Job profile:
ü The major responsibility assigned was to increase the Sales and to handle the factory production.
ü To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures & quotations as required.
ü To follow up all enquiries, preparing proposals where necessary and facilitating show rounds with potential clients to show them our facilities.
ü Contracting bookings and raising invoices.
ü Coordinating all details for the client, including food and beverage, AV equipment, entertainment, themes etc
ü Responding to and co-coordinating all internal meeting requests
ü Assisting in implementing the sales strategy as set by the Sales manager, and in association with the contracted banqueting caterers; including strategies for encouraging repeat business and up-selling
ü Be involved in stock control and management.
ü Being responsible for processing cash payments.
ü Answering queries from customers.
ü Reporting discrepancies and problems to the supervisor.
ü Giving advice and guidance on product selection to customers.
ü Dealing with customer refunds.
ü Responsible dealing with customer complaints.
ü Identify and correct or advise, on operational issues with client/user. 
ü Duplicating, filing, recording and logging of data shared between departments. 

6)M/s Dhofar Marble & Granite Company - From April 1999 to October 1999 
Product : Stones Manufacturing Plant (Marble & Granite)
Location : Salalah, Oman
Designation : Factory in Charge

v Job profile:
ü It is one of the largest and biggest Marble & Granite Manufacturing Plant in OMAN (Middle East).The major responsibility assigned was to increase production and to look after quality control for all major export orders.

7)M/s City India Company - From April 1998 to April 1999 
Product : Stones Manufacturing (Marble & Granite) & Export of Stones
Location : Jharkhand, India
Designation : Factory in Charg e

v Job profile:
ü The Company was involved in Manufacturing & Export of Marble/Granites Slabs and Tiles. As an Export in Charge I did an export order to UAE and Bahrain.

8)M/s Gorodia Tiles - From April 1998 to April 1999 
Product : Stones Manufacturing (Marble & Granite) & Export of Stones
Location : Jharkhand, India
Designation : Sales Executive

v Job profile:
ü The Company was involved in Manufacturing and Marketing of Natural Stones and Tiles. As a Sales Executive I was assigned to market its product in whole Bihar and Bengal. Gorodia Tiles is one of the biggest Marble and Granite Company in Jharkhand, India.

Summary of Skills:
ü Experienced, energetic, reliable and detail-oriented Senior Sales Assistant.
ü Excellent knowledge of office systems/applications software.
ü Operational knowledge in accounting.
ü Ability to work hard with efficiency.
ü Independently & successfully handled all the job responsibility.
ü High degree of motivation and commitment, positive attitude. 

Educational Qualifications:
Ø Intermediate 1st Division from B.I.E.C., Patna (1995).
Ø Matriculation 1st Division from B.S.E.B., Patna (1993).
Ø B.Sc. 1st Class from Ranchi University (1999).

I hereby declared that above mentioned aspects are true, to the best in my knowledge.
Place: Muscat, Oman Rajeev Kumar

“Supporting Documents will be provided on request”.

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